Support

Last updated: October 20, 2026

We are a small team and we read every message. Write to tylyodev@gmail.com and we will get back to you, usually within a few working days.

To help us, please tell us the app version (Settings & Info), your phone model and what you were doing when the problem happened. Never send us your password.

Common questions

How do I invite friends to a group?

Open the group, tap the share icon at the top right and choose Invite to join. Your friends can scan the QR code or paste the invite code in Join an existing group. Sharing is a Pro feature.

How do I export a group?

Open the group, tap the share icon and choose Export to PDF or Export to CSV. Exporting is a Pro feature.

How do I cancel my Pro subscription?

Subscriptions are managed by the store, not by Splixy. On iPhone: Settings, tap your name, Subscriptions, Splixy. On Android: open Google Play, tap your profile icon, Payments and subscriptions, Subscriptions, Splixy. Deleting the app does not cancel the subscription.

I paid for Pro but it does not show up

Open Settings & Info, then Purchases, and choose Restore purchases. Make sure you are signed in with the same store account used for the purchase. If it still does not work, write to us.

How do I delete my account?

See the delete account page.

Where can I read how my data is used?

In the Privacy Policy and the Terms of Use.